Privacy policy
Privacy Policy
This Privacy Policy describes how www.rescueswimmershop.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from the Site.
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Contact
If you have questions, need more information, or wish to make a complaint, contact us:
Email: Info@rescueswimmershop.com
Mail: Rescue Swimmer Shop, P.O. Box 27502, Tampa, FL 33688 USA
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Collecting Personal Information
We collect information necessary to operate our store, fulfill your orders, improve our services, and provide marketing communications.
“Personal Information” means any information that identifies, relates to, or can be linked to an individual.
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1. Device Information
Purpose:
• To load the Site properly
• To perform analytics that improve performance and user experience
Source:
Automatically collected through cookies, log files, pixels, tags, and similar technologies.
Disclosure:
Shared with Shopify and advertising/analytics partners such as Google and Meta.
Personal Information collected:
• IP address
• Browser information
• Time zone
• Cookie identifiers
• Pages/products viewed
• Search terms
• How you interact with the Site
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2. Order Information
Purpose:
To process and fulfill orders, including:
• Payment processing
• Shipping and delivery
• Order confirmations
• Fraud detection
• Customer communication
• Marketing based on your preferences
Source:
Provided directly by you during checkout.
Disclosure:
Shared with Shopify, payment processors, shipping carriers, and fulfillment partners.
Personal Information collected:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment method information
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3. Customer Support Information
Purpose:
To provide customer service and resolve inquiries.
Source:
Provided directly by you.
Disclosure:
Shared with customer support tools or service providers we use (if applicable).
Personal Information collected:
Information you include in your support request (order details, preferences, attachments, etc.).
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Sharing Personal Information
We share your Personal Information with trusted service providers to help us operate our business and fulfill our obligations to you.
For example:
• Shopify powers our online store. Their privacy policy:
https://www.shopify.com/legal/privacy
• Payment processors, shipping companies, and fulfillment services receive only the data necessary to complete your order.
• We may share information when legally required, such as responding to lawful requests or protecting our rights.
SMS Privacy Statement
Mobile opt-in data will not be shared with third parties for marketing purposes.
(This includes phone numbers, consent timestamps, and SMS engagement data.)
Rescue Swimmer Shop's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS
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Behavioral Advertising
We use your Personal Information to provide relevant ads and marketing.
Google Analytics
We use Google Analytics to understand how customers use the Site.
More info: https://www.google.com/intl/en/policies/privacy/
Opt out: https://tools.google.com/dlpage/gaoptout
Advertising Partners (Meta/Facebook/Instagram, Google, etc.)
We may share browsing and purchase behavior with advertising platforms to deliver personalized ads.
This may be done through cookies, pixels, or similar technologies.
Opt-Out Options
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also use the Digital Advertising Alliance opt-out tool:
https://optout.aboutads.info/
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Using Personal Information
We use Personal Information for:
• Fulfilling orders
• Shipping and logistics
• Payment processing
• Customer support
• Communicating updates
• Marketing and advertising
• Improving our Site and services
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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GDPR – European Customers
If you are located in the European Economic Area (EEA), you have specific rights.
Lawful Basis
We process your information under the following legal bases:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests (not overridden by your rights)
Your Rights
You may request to:
• Access your data
• Correct or update your data
• Delete your data
• Port your data to another service
• Restrict or object to processing
To exercise your rights, contact us using the information in the Contact section.
Data Transfers
Your information may be processed in Ireland and the United States. More info on Shopify’s GDPR compliance:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
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CCPA – California Consumers
If you are a resident of California, you have the right to:
• Know what Personal Information we collect
• Request access, deletion, or correction
• Request data portability
• Designate an authorized agent to make requests on your behalf
We do not sell personal information.
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Cookies
Cookies help the Site remember preferences and understand how visitors interact with our store. Some cookies are required for functionality; others support analytics or advertising.
You can control cookies through your browser settings.
More info: https://www.allaboutcookies.org
Disabling cookies may impact your browsing experience.
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Do Not Track
Because there is no industry consensus on handling Do Not Track signals, we do not modify our behavior in response to browser DNT settings.
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Changes
We may update this Privacy Policy occasionally. Changes will be posted on this page.
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Complaints
If you wish to make a complaint, contact us using the information above.
If you are not satisfied with our response, you may contact your local data protection authority.
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Last updated: 12/5/2025